Youth Support and Employment Skills Development

This program is designed for young people who may experience barriers to entering the workforce, including:

• Unemployed or underemployed young people aged 18–25
• Young people with limited work experience or formal qualifications
• Disadvantaged young people seeking practical skills and mentoring
• Young people from culturally and linguistically diverse backgrounds
• Young people experiencing financial hardship who may benefit from supported training
• Young people referred by community organisations, schools or support services

Participation is subject to available places and program suitability. A young person may be eligible if they:

• Are aged 18–25 and belong to the intended beneficiary group
• Experience barriers to employment or have limited work experience
• Are willing to participate in practical, hands-on training sessions
• May be experiencing financial hardship or disadvantage
• Have been referred by a community organisation or support service (where applicable)

Registration does not guarantee a place. We assess each enquiry based on program capacity, suitability and alignment with our charitable purpose of advancing social and public welfare.

The program is delivered through structured, supervised hospitality training in a supportive community setting. Activities may include:

• Hands-on barista and café skills workshops
• Introduction to espresso equipment, milk texturing and drink preparation
• Basic latte art and customer service practice
• Workplace readiness sessions covering communication, teamwork and reliability
• Mentoring from experienced volunteers and trainers
• Confidence-building through repeated, practical learning in a welcoming environment
• Pathway discussions toward volunteering, further training or employment where appropriate

• Increased confidence and self-esteem among participants
• Improved practical hospitality and barista skills
• Greater workplace readiness and understanding of hospitality environments
• Stronger social connection and community participation
• Clearer pathways toward volunteering, training or employment
• Improved wellbeing through structured, inclusive activity

We assess the effectiveness of this program through:

• Attendance and completion of training modules
• Participant feedback on confidence, skills and overall experience
• Observation of practical skill development during sessions
• Tracking of volunteer participation and ongoing engagement
• Follow-up where participants share updates on training or employment pathways
• Continuous review by program coordinators to improve delivery